The Agency, Inc. Privacy Pledge

To:  All Individuals Accessing/Using This Website.
Re:  Privacy Statement

The Agency, Inc. values you as a customer and respects your right to privacy.  We recognize that you purchase our products and service because you trust that we will stand behind our promises.  In turn, we pledge our commitment to treating your information responsibly.  We have established the following policies to assure you that we are committed to protecting your privacy.

We have prepared our privacy policy in accordance with Title V of the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPPA) laws.  We maintain physical, electronic and procedural safeguards to ensure your personal information is treated responsibly and in  accordance with our privacy policy.  We also restrict access to your personal information to only those employees or companies who need to know this information to provide products or services to you.  This customer information will be used only for legitimate business purposes.

Our agency has designated Tom Ouren as the individual with whom you may ask
questions or file a complaint.  If filing a complaint, we request that you submit your complaint in
writing and that it include as much detail as possible.  If you would like any further information or to file a complaint, please mail to:  The Agency, Inc., P.O. Box 231, Harlan, IA. 51537.

As our customers, you are our most important asset and we take our responsibility to treat all information with the utmost respect and concern.

Sincerely,

Tom Ouren
The Agency, Inc.